Supporting our customers

How do I start clearing my debts?

Where can I go to for advice on my debt?

What if my financial circumstances change?

Does BPO Collections apply interest or charges?

How do I make a payment?

How do I update/change my card details?

You are contacting me about a debt that I don’t believe is mine, what can I do?

How do I cancel a Continuous Payment Authority (CPA)?

I would like to register a complaint about BPO Collections

What happens if I am dealing with an independent debt management company?

How do I cancel an arrangement?

What happens if we don't hear from you?

I am dealing with a BPO account on behalf of someone else, what do I need to do?